Please complete one form per product returned
SWP Part No:
Full Description of Fault:
Type of Environment / Application at time of Fault:
This form must be completed in full otherwise your form will be rejected.
CLAIMS COVERED UNDER WARRANTY
I wish to return this product under warranty
If this item is covered under warranty, we will repair the item and send it back to you.
If your item is unrepairable, please indicate below what you would like us to do.
Please issue a credit.
Please issue a replacement.
CLAIMS NOT COVERED UNDER WARRANTY
If we tell you your item is not covered under warranty, please indicate below what you would like us to do.
Please quote for repair.
Please scrapt the item.
We will collect the goods.
Position in Company
Please check that you have:
Completed the form in full, including full description of fault.
Uploaded a photograph of the item before shipping the item back.
Uploaded proof of purchase
Provided proof of shipping.
(We will credit up to a maximum of £10.00 if warranty. (£35.00 Machines Only)
Obtained a service call number.
What happens next?
Once we have received your completed form, we will process it within 48hrs (providing all information has been supplied in full). We will then issue you a service call number. THis number will authorise the return of your item to us.
Failure to obtain this number will result in your goods being refused at the depot.
Please return your goods to the following address within 14 days:
Specialised Welding Products
Unit 1, Withins Point
Haydock Industrial Estate
If you have any questions regarding this form, please call and ask to speak with one of our team.
Tel: 01942 719 930
Fax: 01942 729 937
Download/Print Returns Label
We draw your attention to section 13. of our Terms & Conditions of Sale