Technical
Claim Form


Please complete one form per product returned
1

Customer Details

Company Name:

Account No:

Contact Name:

Building Name/No:

Street:

Town:

County:

Post Code:

Telephone No:

Email:
2

Product Information

SWP Part No:

Description:

Serial No:

Batch No:

Date Purchased:

Order No:

Full Description of Fault:

Type of Environment / Application at time of Fault:

This form must be completed in full otherwise your form will be rejected.
3

Inspection Sequence

CLAIMS COVERED UNDER WARRANTY
 

If this item is covered under warranty, we will repair the item and send it back to you.

If your item is unrepairable, please indicate below what you would like us to do.
 

CLAIMS NOT COVERED UNDER WARRANTY
 
If we tell you your item is not covered under warranty, please indicate below what you would like us to do.
 

 
Your Name

Position in Company

Please check that you have:

  1. Completed the form in full, including full description of fault.
  2. Obtained a service call number.

What happens next?

Once we have received your completed form, we will process it within 48hrs (providing all information has been supplied in full). We will then issue you a service call number. THis number will authorise the return of your item to us. Failure to obtain this number will result in your goods being refused at the depot.

Please return your goods to the following address within 14 days:

Branch Details
 
Specialised Welding Products
Unit 1, Withins Point
Withins Road
Haydock Industrial Estate
Haydock
WA11 9UD

If you have any questions regarding this form, please call and ask to speak with one of our team.


 

Tel: 01942 719 930
Fax: 01942 729 937
Email: returns@swp.uk.net



Download/Print Returns Label


 
 
We draw your attention to section 13. of our Terms & Conditions of Sale