Call: +44 (0)1942 719930 Email:

Warranties & Returns

In the unfortunate event that your purchase has developed a fault or problem, please complete the below form with as much detail as possible and a member of our team will be in touch to discuss it.

Please check the warranty period against the original date of purchase.
Out of warranty repairs will be charged.

1. Customer Details

2. Product Information

This form must be completed in full.

3. Inspection Sequence


If this item is covered under warranty, we will repair the item and send it back to you.

If your item is unrepairable, please indicate below what you would like us to do.


If we tell you your item is not covered under warranty, please indicate below what you would like us to do.

Please check that you have:

  1. Completed the form in full, including full description of fault.
  2. Uploaded a photograph of the item before shipping the item back.
  3. Uploaded proof of purchase.

What happens next?

Once we have received your completed form, we will process it within 48hrs (providing all information has been supplied in full). We will then issue you a service call number. This number will authorise the return of your item to us. Failure to obtain this number will result in your goods being refused at the depot.

Please return your goods to the following address within 14 days:

Branch Details

Specialised Welding Products
Unit 1, Withins Point
Withins Road
Haydock Industrial Estate
WA11 9UD

If you have any questions regarding this form, please call and ask to speak with one of our team.

Tel: 01942 719 930
Fax: 01942 729 937

Download/Print Returns Label

We draw your attention to section 13. of our Terms & Conditions of Sale